Reference

Terms and Conditions That Govern Your d7500 Account

Before you open an account or make a deposit, take a moment to read through these Terms and Conditions — they set out your rights, our responsibilities, and…

Account EligibilityUPI & Paytm Deposits CoveredWithdrawal Rules ExplainedDispute Resolution ProcessGoverned by Applicable Law
d7500 Terms and Conditions That Govern Your d7500 Account
REACH OUR TEAM

Contact Us About These Terms Anytime

If any clause in these Terms and Conditions is unclear, or if you believe a rule has been applied incorrectly to your account, our support team is here to help. Raise a query through any of the channels below and we will respond with a specific, written explanation referencing the relevant clause.

Team online

Live Chat Support

Start a live chat from within your account dashboard. Our agents can pull up the relevant Terms clause and walk you through how it applies to your specific transaction or account situation.

Email Support

Write to our support address for a documented response. Email is ideal when you need a written record of how a specific Term has been interpreted or applied to your account or deposit.

Help Centre Articles

Our Help Centre contains plain-language explanations of key Terms clauses — covering withdrawals, account suspension, UPI deposit rules, and dispute timelines — so you can find answers quickly.

HOW WE HANDLE THIS

Security, Data and Account Integrity Under Our Terms

Our Terms and Conditions are written to be practical and enforceable, not just a formality.

Account Security Obligations

You are responsible for keeping your login credentials confidential.

Data Retention Policy

We retain your account data — including deposit history via UPI, Paytm, or PhonePe and transaction logs — for as…

Cookie Usage Covered

These Terms reference our Cookie Policy, which explains which cookies are strictly necessary for account functionality and which are optional…

Requesting Term Clarifications

If you want a written interpretation of any clause before it affects a transaction, email our compliance team.

Dispute Escalation Path

Disputes that are not resolved at the first support tier are escalated to our compliance desk, which reviews the account…

Terms Version History

Each version of our Terms carries a revision date shown at the top of this page.

Frequently Asked Questions About Our Terms and Conditions

These questions cover the clauses that account holders ask about most — from how deposits via UPI are treated under our Terms to what happens when you want to close your account or challenge a decision.

Yes. Every deposit method available on d7500 — including UPI, Paytm, and PhonePe — is subject to these Terms. The deposit clause covers processing timelines, minimum amounts, and what happens if a transaction is flagged for verification.

We notify you by email and through an in-account alert before any material change takes effect. The revision date at the top of this page is also updated so you always know which version is currently active.

Yes. You can print or save this page at any time. If you need a PDF copy tied to a specific revision date — for a dispute or personal records — email our support team and we will send one within 48 hours.

You can raise a dispute through live chat or email. Our compliance desk will review the transaction, identify the applicable clause, and issue a written ruling. If you remain unsatisfied, the Terms outline the external escalation path available under applicable law.

Access to d7500 and all related Terms are subject to the laws of the applicable jurisdiction. Where Indian law governs your access, these Terms are interpreted accordingly. Eligibility depends on local law and is available only where local law permits.

When you close your account, we retain certain records — such as transaction history and identity verification documents — for the period required by applicable law. The data retention clause in these Terms details exactly which data is kept and for how long.

The account suspension clause permits us to act without prior notice in cases of suspected fraud, security breach, or violation of these Terms. We will notify you as soon as practically possible and provide the specific clause that was triggered.